Your Information Is Fully Protected — 7ppp Privacy Policy
This page provides a full explanation of how your personal information is collected on the 7ppp platform, what it is used for, and how it is kept secure through SSL encryption.
Introduction
7ppp is a safe and reliable online gaming and betting platform for players in Bangladesh. We believe your privacy is a fundamental right. We handle the personal information you provide when using our services with the utmost responsibility.
This Policy clearly sets out: what types of information we collect, how we collect it, what purposes it is used for, who it is shared with, and what measures we take to protect your information. For any questions, you can contact us at [email protected].
Section 1: What Information We Collect
During the registration and service process on the 7ppp platform, we may collect the following categories of information:
Identity Information
- Full name
- Date of birth
- Nationality and country of residence
- National ID or passport details (for identity verification)
Contact Information
- Email address
- Mobile number
- Current address
- Preferred language of communication
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history
- Deposit and withdrawal records
Gaming Activity Information
- Gaming history and preferences
- Betting patterns and amounts
- Bonus usage records
- VIP level and rewards information
Technical Information
- IP address
- Device type and operating system
- Browser type and version
- Login time and session details
Communication Records
- Live chat conversations
- Email correspondence
- Support ticket information
- Details of complaints and requests
Section 2: How We Collect Information
1 Information Provided Directly
When you create an account on the 7ppp platform, take part in the identity verification process, make a deposit or withdrawal, or contact our customer service team — you directly provide us with certain information. This information reaches us voluntarily and consciously.
2 Automatically Collected Information
When you visit our platform or play games, certain technical information is collected automatically. This includes information sent from your device, cookies, log files, and user behaviour analytics data. This information is primarily used to ensure the security of the platform and to improve your experience.
3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may in some cases verify information with trusted third parties. Such exchanges of information are always carried out in accordance with applicable laws and regulations, and are limited to only the information necessary for verification.
Section 3: Purpose of Using Information
7ppp uses your personal information for the following legitimate purposes:
Account Management & Service Delivery
Your information is used to create, verify, and maintain your account; to process deposits, withdrawals, and other financial transactions; to provide bonuses, VIP rewards, and promotional offers; and to operate gaming services overall.
Security & Fraud Prevention
Your information is analysed to ensure platform security and to prevent fraud, money laundering, and other unlawful activities. This is essential for protecting the interests of both us and all users.
Customer Service & Communication
Your contact information is used to respond to your requests, complaints, and questions; to inform you of important platform changes or updates; and to send necessary responsible gaming information. The 7ppp support team provides assistance in Bengali and English 24/7.
Service Improvement
Anonymous or aggregated data is used to further improve your gaming experience, analyse platform performance, and test new features and games before launch.
Compliance with Legal Obligations
Your information is stored for a specified period and used as needed to comply with applicable laws, regulations, and regulatory guidelines. This includes records of financial transactions, identity verification documents, and audit-related information.
Section 4: Information Storage & Security
1 Technical Security Measures
We use industry-standard encryption technology to protect your information. SSL encryption during data transmission, encrypted databases for storage, and two-factor authentication for account access keep our platform secure. Regular security audits and vulnerability assessments are also conducted.
2 Administrative Security Measures
7ppp staff are given access only to the information necessary for their work — this is known as the "minimum access privilege policy". All staff are trained in data protection and operate under confidentiality agreements.
3 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period as required by legal obligations, fraud prevention, and dispute resolution. This period is determined by applicable law.
4 Response to Data Breaches
If a security breach occurs that may put your information at risk, we will notify affected users and the relevant authorities as quickly as possible in accordance with applicable law. Immediate steps will also be taken to mitigate the risk.
Section 5: Sharing Information with Third Parties
We may share your information with third parties in the limited circumstances described below:
1 Service Providers
Trusted service providers engaged in payment processing, identity verification, technical support, and other operational activities may be given access to a limited amount of information. They operate under strict confidentiality agreements and may only use the information they receive for the designated service.
2 Payment Partners
The necessary financial information is shared with the relevant payment service providers to process bKash, Nagad, Rocket, Upay, and bank transfer transactions. The sole purpose of this information sharing is to complete transactions.
3 Legal Authorities
In the event of a court order, a lawful request from a law enforcement agency, or applicable legal obligations, we may provide the necessary information to government or legal authorities. In such cases we always provide only the minimum information required.
4 Business Restructuring
In the event of a company merger, acquisition, or other business restructuring, your information may be transferred to the new entity. In such circumstances we will notify you in due course and ensure that the standards of this Privacy Policy are maintained.
Section 6: Cookies & Tracking Technologies
1 What Cookies Are and Why We Use Them
Cookies are small text files stored on your device. Cookies are used on the 7ppp platform to remember your login state, save your preferences, keep gaming sessions secure, and analyse platform performance.
2 Types of Cookies
- Essential Cookies: Required for the basic operation of the platform — these cannot be disabled.
- Preference Cookies: To remember your language and display preferences.
- Analytics Cookies: To understand patterns of platform use — these collect anonymous data.
- Security Cookies: To prevent fraud and unauthorised access.
3 Cookie Controls
You can limit or disable non-essential cookies by changing your browser settings. Please note that disabling cookies may cause some platform features to not work properly.
Section 7: Your Rights & Choices
As a user of the 7ppp platform, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. You can request this information by logging into your account or contacting support.
Right to Rectification
If there are any inaccuracies or errors in your information, you can request that they be corrected. Verifiable information will be updated promptly.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Restrict Processing
You can request that the processing of your information be limited to specific purposes. Please contact the support team regarding this.
Right to Data Portability
You can request to receive information relating to you in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
You may withdraw your consent at any time for any processing of information provided on the basis of consent. This will not affect the lawfulness of prior processing.
Section 8: Protection of Minors
Age Verification & Restrictions
7ppp is strictly a platform for individuals aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is a mandatory step in the registration process.
If we become aware that a minor has registered on or provided information to our platform, we will immediately close that account and delete the associated data. Parents and guardians are requested to ensure that their children do not have access to this platform.
Section 9: Policy Changes
Update Process
7ppp may update this privacy policy from time to time. Amendments may be made due to changes in services, technological improvements, or legal requirements. For significant changes, we will send a notification to your registered email and post a public notice on the platform.
If you continue to use the platform after any changes, you will be considered to have agreed to the revised policy. Therefore, it is recommended that you visit this page regularly.
Section 10: Contact
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following:
- Email: [email protected]
- Live Chat: Available 24/7 — support in Bengali and English
Our support team will review your request as soon as possible and take appropriate action.